Privacy Policy

This Privacy Policy describes how Kirkby Consulting collects, uses, and shares personal information of users of our website, kirkbyconsulting.com, and our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company information, which you provide when you fill out forms on our website, book a call, or communicate with us.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us improve our website and your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: To deliver the services you request, such as Shopify store development, ongoing development, and agentic search visibility. We also use your information to improve our website and services, personalize your experience, and develop new features.
  • Communication: To communicate with you, respond to your inquiries, provide customer support, and send you updates, newsletters, and marketing communications. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.
  • Analytics: To analyze website usage, monitor the effectiveness of our marketing campaigns, and understand how users interact with our website. This helps us optimize our content and improve user engagement.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.

3. How We Share Your Information

We may share your information with:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at [Your Contact Information]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Kirkby Consulting. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[Your Contact Information]